Updated: 11 April 2025
1) No Cancellation / No Refund
Once purchased, our courses, workshops and/or services cannot be cancelled and are non-refundable.
2) Batch Change / Candidate Transfer
- You may choose to join a different batch (where applicable), or let another candidate attend instead of you.
- Batch change / candidate transfer requests should be made at least 48 hours prior to the start time.
3) Certificates
Completion certificates (where applicable) are issued only once and in the name of the candidate who attends and completes the required criteria.
4) If You Miss the Session
If a candidate fails to attend a course/workshop, they will be marked absent. No extended access is provided beyond the stated validity, and the candidate is not eligible for a refund.
5) Subscription Payment Refund Policy
Once a subscription payment has been processed and debited, it is non-refundable. You may cancel upcoming subscription renewals to avoid future charges. You can cancel through your banking/payment platform (e.g., UPI apps) or email us to cancel from our end.
6) Payments & Gateways
We accept payments via gateways such as Razorpay, PayU, and Easebuzz (and/or their supported methods). Any gateway convenience fees, bank charges, or taxes (if applicable) are not refundable.
7) Contact for Requests
For batch change / candidate transfer / subscription cancellation requests, email: support@navinparmar.in